2026-11-07T17:03:01.045Z

Very helpful and knowledgeable. Clothing clean and pressed professionally!

2026-11-05T16:30:23.792Z

Very friendly staff. Quick and easy.

2026-11-04T16:27:25.124Z

First time there. Front desk help was very nice and got my dry cleaning back in 2 days. Very friendly staff.

2026-11-04T00:04:29.125Z

Service was fast, friendly and of quality! Definitely recommend using them for all dry cleaning needs!!

2026-11-03T16:11:30.260Z

Everyone is so nice and very helpful. The items were ready much earlier than expected. Would highly recommend!!!

2026-11-03T16:09:22.916Z

2026-10-31T16:26:40.437Z

Super friendly people. Happy to do business with them.

2026-10-31T16:23:22.277Z

2026-10-30T16:38:43.242Z

I’m new to the area and I don’t think I’ve ever interacted with a more helpful and friendly business than Urban Valet. I will certainly entrust them with all my dry cleaning needs!

2026-10-29T00:02:37.081Z

Right from the start our experience was excellent. We had a death in our family and needed multiple suits cleaned and we only had a few days. Urban Valet and their incredible staff in Orchard Park went above and beyond to make it happen, even going so far as offering to stop and pick our dry cleaning up from the main headquarters on their way in to work so we had it early in the morning rather than having to wait for the delivery truck later in the morning. They were compassionate and caring. I cannot thank them enough for going out of their way to help during a very stressful situation. The suits were pristine when we picked them up and the price was very reasonable for the amount of items we dropped off. I 100% recommend them!

2026-10-27T16:10:51.521Z

SUPER friendly staff. Made my day type of friendly. The dry cleaning was also superb.

2026-10-26T14:42:57.616Z

Very friendly and responsive staff. They even gave suggestions for other places if they were not able to do the tailoring I needed.

2026-10-26T11:43:01.313Z

First time using dry cleaner. Excellent experience. Was budget friendly, quick and they did a great job! Will definitely be back!

2026-10-24T19:03:06.793Z

2026-10-24T17:26:58.740Z

I've been using the Orchard Park location for over 10 years. The customer service is outstanding, and they have always delivered my orders on time or early.

2026-10-24T11:53:39.419Z

Very pleasant staff. Very professional

2026-10-23T16:40:42.740Z

They were very polite and professional. Took care of my needs in a timely manner. Will use them for all future dry cleaning and any alterations needed.

2026-10-22T16:12:13.156Z

Wow, I feel customer service is dead these days. I took a suite to Urban Valet last week (first time customer) and i was so impressed with the people and service. Great communication, friendly workers, clean store... happy to write this review and appreciate excellent customer service. Thank you....

2026-10-22T16:06:34.081Z

Very friendly and courteous. I had a suit jacket pressed and it was beautifully done. Had it ready in a day

2026-10-21T16:13:17.309Z

Prompt, on-time service. Great delivery experience.

2026-10-17T02:46:38.066Z

Excellent customer service - friendly and knowledgeable staff. Quality results - cleaned product placed in a nice quality clear storage bag.

2026-10-10T16:12:43.037Z

2026-10-09T17:46:06.512Z

Great customer service. Extremely helpful

2026-10-09T17:38:07.013Z

Great service and quick turn around

2026-10-06T16:22:41.029Z

2026-10-05T20:49:27.444Z

The staff was very helpful and friendly and I was happy to get a discount because I was a new customer.

2026-10-05T16:11:16.502Z

1st time using Urban Cleaners and I'll definitely do it again!! Very friendly and helpful. Pretty quick turn around and very reasonable!!

2026-10-03T16:51:31.935Z

Employees are very friendly and helpful. Your dry cleaning is wonderful. Never have any issue and clothes and drapes come out great. Thanks.

2026-10-02T16:15:09.264Z

2026-10-02T12:35:52.634Z

Staff very friendly , courteous and interested in how I had found them. The first time little welcome pack was a very nice gesture. When I picked up the item the clerk was sure to point out the one stain that could not be removed. The rest of the jacket was finished very nice.