Derek was wonderful. We had a sewage backup overflow that caused major water damage to our home. He was quick with coming out and diligent in making sure that our house was cleaned up efficiently.Everyone he sent out has been amazing to work with as well. We would recommend DRYMedic to anyone with similar issues. Less

Derek and his team at DRYmedic are the best! They are responsive and professional and show genuine care for their work and customers. We would highly recommend them to anyone! Less

Derik was my go to professional with DRYmedic. From the very beginning his calm demeanor put all of my worries at ease. I have used a different mitigation company years ago on a similar incident in my home. Derik communication and him being human and not AI is what sold me on using DRYmedic, and not that other company. This bad experience has been nothing short of amazing dealing with how smooth he's made this process! Derik need to teach a class on professionalism, humility and how to work with a distraught strong personality, overthinker, controlling homeowner like myself lol. To anyone who find themselves in an unwanted, out of the blue flood, water damage or any other restoration situation, DO NOT THINK TWICE. CALL DERIK AT DRYMEDIC!! Less

I really appreciate their commitment to clear communication. The team was always available to answer questions. It is rare to find a company that prioritizes communication as much as they do and it made the entire experience much smoother and seamless.Overall, I highly recommend DRYmedic Restoration of SE Charlotte for anyone in need of restoration services in the area. Their team is professional, knowledgeable and committed, making them a standout choice. Less

Derek was excellent and came out within the hour and the entire experience was exceptional and Derek stayed in constant contact with us. Would definitely recommend them! Less