based on 11 reviews
I just want to say that being a picky person I always hesitated to trust anyone else with my cleaning but this company is a 10/10I can rest assured that everything I wanted was done.... More
I just want to say that being a picky person I always hesitated to trust anyone else with my cleaning but this company is a 10/10I can rest assured that everything I wanted was done. Less
I’ve been using Inland Empire Services for several months now, and they’ve consistently delivered high-quality, reliable service. The team is punctual, respectful, and very thorough — they take the time to address specific requests and go above and beyond with the details.Communication has always been smooth and professional. I especially appreciate how easy it is to schedule or reschedule appoin... More
I’ve been using Inland Empire Services for several months now, and they’ve consistently delivered high-quality, reliable service. The team is punctual, respectful, and very thorough — they take the time to address specific requests and go above and beyond with the details.Communication has always been smooth and professional. I especially appreciate how easy it is to schedule or reschedule appointments when needed. The staff are friendly and trustworthy, which is essential when allowing someone into your home or office.I highly recommend Inland Empire Cleaning Services to anyone looking for dependable and detail-oriented cleaning. They’ve made a noticeable difference in both my home and work environments, and it’s been a huge time-saver and stress reliever. Less
I had been using this cleaning service for multiple locations — including my home in Grand Terrace and a commercial office in Huntington Park — and at first, everything seemed great. The communication was responsive, the service was consistent, and I even offered the owner positive feedback to help her grow the business. Unfortunately, my experience ended on a very unprofessional and unsettling n... More
I had been using this cleaning service for multiple locations — including my home in Grand Terrace and a commercial office in Huntington Park — and at first, everything seemed great. The communication was responsive, the service was consistent, and I even offered the owner positive feedback to help her grow the business. Unfortunately, my experience ended on a very unprofessional and unsettling note.On one of their recent visits to my home, a new cleaning staff member entered my personal office and bedroom without prior consent. Shortly after, I realized that $750 in cash, which had been stored in a known location (under a screen on my office desk near the iPads and printer), had gone missing. I brought this to Andrea’s attention directly and respectfully — not accusing anyone, but simply informing her and asking that her staff be given the opportunity to return and potentially locate the money in case it had been misplaced.At first, Andrea responded appropriately and even offered to replenish the funds if her crew was responsible. She said, “If you feel like our crew took the money, we will replace it…” and immediately ended the service agreement, stating that continuing to service my property made her staff feel “uncomfortable.” I accepted that decision without argument, thanked her, and tried to resolve the situation amicably.However, what followed was an increasingly unprofessional and manipulative back-and-forth.Despite initially offering to replace the money, Andrea and her team started changing their tone. They claimed no cash had been seen in the home. They attempted to blame my cousin, who was home at the time I was.The tone quickly shifted from accountability to evasion. Andrea and her team asked me to review my own security footage — essentially pushing the burden of investigation back onto me — and suddenly began walking back their earlier willingness to reimburse me. She went from stating, “we will replace it,” to now asking me to confirm if my own cousin did not take jt and whether or not I had “proof.”Then came the payment games. Despite having accepted Zelle payments throughout our entire working relationship, Andrea suddenly refused to accept payment that way and insisted on a check. This felt like a petty and avoidant maneuver. She then tried to reframe the situation as if I was demanding money without reason — when it was her who offered, in writing, to resolve the issue.This kind of behavior is not just unprofessional — it’s unethical. I made every effort to handle the matter respectfully and discreetly. I even continued to pay my outstanding invoices and never once raised my voice or demanded anything beyond what was fair.But to be clear: this service allowed a staff member to enter my personal space without consent, failed to take reasonable accountability for a serious issue, and ultimately attempted to gaslight me into doing the investigative work myself — all while dodging a promise to make it right.If you’re thinking about using this cleaning service, especially in spaces where privacy and trust matter, I would strongly urge you to reconsider. No amount of initial professionalism is worth the lack of integrity I experienced when something went wrong. Less
Contraté esta empresa para una limpieza en mi barbería y estoy más que satisfecha con los resultados ! El equipo fue puntual , profesional y detallista y utilizaron productos de alta calidad , la barbería quedó impecable , ¡mucho más de lo que esperaba!Además, el trato fue muy amable y siempre estuvieron dispuestos a responder mis preguntas . Sin duda , los recomiendo 1000% ¡Una excelente experie... More
Contraté esta empresa para una limpieza en mi barbería y estoy más que satisfecha con los resultados ! El equipo fue puntual , profesional y detallista y utilizaron productos de alta calidad , la barbería quedó impecable , ¡mucho más de lo que esperaba!Además, el trato fue muy amable y siempre estuvieron dispuestos a responder mis preguntas . Sin duda , los recomiendo 1000% ¡Una excelente experiencia ! Less
One of the best and honest cleaning services we ever used very trustful .. we highly recommend it for all our friends and family.
I just wanted to take a moment to express my heartfelt appreciation for Letty and her fantastic cleaning crew! They consistently do an outstanding job in my two-story, four-bedroom home. Every time they finish, my space looks absolutely stunning and smells incredibly fresh! I’m especially grateful for their understanding and care, particularly since I have two dogs. It can be tough to trust othe... More
I just wanted to take a moment to express my heartfelt appreciation for Letty and her fantastic cleaning crew! They consistently do an outstanding job in my two-story, four-bedroom home. Every time they finish, my space looks absolutely stunning and smells incredibly fresh! I’m especially grateful for their understanding and care, particularly since I have two dogs. It can be tough to trust others with your furry family members at home, but Letty and her team are so professional and reliable—it truly puts my mind at ease. Having them around has lifted a tremendous weight off my shoulders. As a business owner and a mom of teens, I can finally relax and spend quality time with my girls, enjoying our home without the stress of cleaning looming over me. I wholeheartedly recommend Inland Empire Cleaning and Letty’s amazing team! They are simply the best! 🤩 Less
I was really impressed by Leticia and crew, our house was left unrecognizable after they detailed cleaned the whole house. If I could give more stars I would highly recommend them and will continue to use their services! 🤝🏼🙌🏼... More
I was really impressed by Leticia and crew, our house was left unrecognizable after they detailed cleaned the whole house. If I could give more stars I would highly recommend them and will continue to use their services! 🤝🏼🙌🏼 Less
Leticia and her company have been cleaning my office for some time now and I have to say they always show up when they are supposed to and they are very detailed in their cleaning. They always leave my office looking and smelling clean. I would definitely recommend her cleaning services.... More
Leticia and her company have been cleaning my office for some time now and I have to say they always show up when they are supposed to and they are very detailed in their cleaning. They always leave my office looking and smelling clean. I would definitely recommend her cleaning services. Less
I recommend Inland Empire Cleaning Services, all their staff always professional and exceeding in cleaning expertise!
Leticia has been cleaning our offices for years. Exceptional service. I really enjoy coming in to my office and seeing everything so clean and organized. I highly recommend inland empire cleaning services. The service is notable, perfect, and very good.... More
Leticia has been cleaning our offices for years. Exceptional service. I really enjoy coming in to my office and seeing everything so clean and organized. I highly recommend inland empire cleaning services. The service is notable, perfect, and very good. Less
Great work always on time and service is great definitely recommend this company they always leave my offices spotless thank you Inland Empire Cleaning Services for your work😊... More
Great work always on time and service is great definitely recommend this company they always leave my offices spotless thank you Inland Empire Cleaning Services for your work😊 Less