2026-06-12T13:36:01.571Z

Lovely attentive service , never rushed.

2026-06-10T20:14:02.837Z

Thank you soooooo much ….. I couldn’t have asked for better what lovely warm people you are nothing was too much trouble ❤️ my facial was Devine and Joanna explained everything…… THANK YOU…. Also what a beautiful salon ❤️ xxx

2026-06-05T17:57:27.000Z

I had micro needling with Candice on Wednesday and it was absolutely amazing. She went through everything thoroughly and my skin is looking amazing. I will definitely be adding this to my skincare routine

2026-06-05T17:57:27.000Z

I had micro needling with Candice on Wednesday and it was absolutely amazing. She went through everything thoroughly and my skin is looking amazing. I will definitely be adding this to my skincare routine

2026-05-23T15:00:49.562Z

Final treatment, the girls are all lovely

2026-05-22T08:12:39.215Z

All fine with my patch test. No reaction and Leanne was very informative and professional. Can’t wait to start my treatment

2026-05-15T11:30:43.534Z

Great experience as usual! Leanne was lovely, she listened and checked with me along the way to make sure I was satisfied with the end result.

2026-05-14T14:42:01.417Z

Brilliant service and very relaxing ambiance

2026-05-12T16:38:07.085Z

I had a lovely Caci facial which I won in a draw! It was a lovely experience and my Therapist Steph was very professional and made me feel relaxed from the start! I definitely will return! Thank you 🤩Stephanie

2026-05-12T15:38:36.597Z

Charisma is a great beauty salon in the centre of Norwich. Everyone is friendly and the beauticians/therapists are expert at what they do.

2026-05-08T20:57:06.099Z

This was not my "usual" treatment so it made a very pleasant change!Fire and Ice - it was amazing, thank you Laurel for taking away the stresses of the last week and setting me up for a very busy weekend!!

2026-05-08T15:43:56.557Z

2026-05-08T14:59:18.248Z

2026-05-08T08:10:50.271Z

Everyone is so lovely and friendly at Charisma and great attention was paid to my little nail repair.

2026-05-06T10:54:58.218Z

2026-05-01T11:52:19.597Z

Always a relaxing wholesome experience & today was no different! Made to feel so welcome, lovely cup of coffee, and my feet feel brand new! Thank you so much Laurel, and congratulations on 8 years with Charisma!

2026-04-28T13:39:24.907Z

Amazing experience, all 35-40 skin tags removed by laser, making me feel beautiful again, thank you Jess

2026-04-26T07:33:40.098Z

I thoroughly recommend Charisma for anyone needing a bit of luxury and indulgent pampering. I had two treatments, a CACI facial treatment and a full body massage. Both were beautifully executed, professional and so relaxing. The new salon setting is wonderful and the staff are just a dream. I cannot recommend Charisma enough.

2026-04-24T21:01:08.747Z

Fabulous and relaxing treatment with exceptional attention to detail

2026-04-20T14:00:52.177Z

This was my first visit to Charisma & I was having ACP to remove some skin tags that were becoming a nuisance. My treatment was carried out by Jess who was very friendly & reassuring, explaining clearly what the treatment entailed. I am delighted with the results & only wish I had been here sooner. All the staff are very welcoming & I would highly recommend this salon.