Raffoul Heating & Air, LLC
2024-07-13T18:13:33.843Z
Hanna Raffoul was recommended to me by my financial manager for HVAC work. I called Hanna and explained my A/C issue. Hanna stopped by a day later to access the overall issue and provide a rough estimate. He had all my A/C parts (inside & outside) preordered and delivered to my house (well in advance). He and his team showed up as promised on time. They finished the entire job in less than 4 hours. Hanna himself never left the job site until it was entirely completed. He and his team cleaned up the entire job site before they left. I have had no issues with my A/C since. Overall, he was very professional and very easy to work with.The estimate and invoice were fairly priced and affordable. I had already done my homework and his solution and price were all in the range I expected, therefore I feel there was no over-charge nor up selling attempted. These are the qualities I observed and experienced about his professionalism over the entire engagement: professional communications, reliable, responsive, prompt and punctual, excellent work ethic, fast, efficient, and effective, high-quality work, well organized, and thorough. These are the qualities I observed and experienced about Hanna himself: caring, respectful, genuinely friendly, and informative. He took the time to answer all my questions.I would easily and highly recommend Hanna Raffoul for any of your HVAC work. He will always be my first call going forward. I would be hard-pressed to find anyone better.