2026-08-02T00:53:56.139Z

Custom Care Home staff stepped in when I needed them the most. The staff is friendly and supportive of my father’s care. The staff provides me with detailed care information about my dad’s health and explains how they will care for him. I’m treated like an important person and that really means a great deal to me.

2026-07-02T21:25:30.136Z

My Mom is on Hospice. Custom Care is amazing. The nurse and social worker give me daily updates. They have also taken time to make sure I am good emotionally.

2026-06-19T13:08:08.293Z

My beloved 95 year old father was in assisted living and was struggling in his last days. We called on Custom Care Hospice services for his comfort and guidance for family members.I called Custom Care on a Friday and asked that we start immediately. Julie, the coordinator, met me for registration and by the time we finished with the paperwork the nurse was already in the room evaluating Dad. Rachel, the nurse, prescribed some medication to ease the angst Dad was going through and to ease the congestion in his chest.By 11pm the medication had not been dispensed and I called the company to investigate. Rachel came back out, in terrible weather, to dispense medication to Dad at 2:00am on Saturday morning. There was a hiccup between the nursing staff at assisted living and hospice prescriptions which was eventually corrected.My only regret in this process is that we did not start the hospice care sooner for my father’s comfort. The nurses were second to none - theirs is a tough job and they handled it with professionalism and compassion. Thank you Rachel, Malory and Don. Thank you, Julie, for the coordination.I received a call from an Eatate Specialist after my dad passed who went through all of the after care details needing attention - how can anyone know to contact all of the various services, agencies, etc, that need notification in order to protect the estate from fraud, to get benefits paid and subscriptions stopped? I thank Mishelle from the bottom of my heart for her assistance, guidance and precise follow-up email.As in all services, the mission statement of the company sets the tone but the real value is in the individuals who are the hands-on people actually providing the care. Our team was the perfect storm of end of life care and neither my dad nor I could have done it as peacefully without them. Thank you, thank you, thank you. Cynthia Berlier

2026-06-16T01:11:13.549Z

We use this company for many of our clients. They take the best care of anyone. Every person who uses them has nothing but great things to say about this company. I highly recommend them. They are the best!

2026-05-05T12:30:28.202Z

Custom Care, worked really good for my family, they really care about what we needed ❤️🙏 great staff to work with. Thank you and God Bless 🙏

2025-12-21T17:11:04.215Z

The caregivers with Custom Care were all exceptional. Social worker Cathy, patient aide Bunmi, and Chaplain Stan were part of the team who cared for our dad for over 3 years. We are so grateful for them all.

2025-12-01T22:38:49.383Z

The Care and Concern covered in patience was present across everyone on this team! It was quite a roller coaster with mom but they understood the difficult position I was in and supported me throughout!

2025-11-18T14:53:15.860Z

The Care givers are very incredible work

2025-11-11T00:43:50.752Z

I must say that Lacy, Kenny, Joseph and Carolyn were the most gracious and thoughtful people in the health care industry, you could ever meet.