Castro Oasis
2023-06-13T16:54:23.000Z
My friend recommended that I get Ceramic Pro on my new Tesla Model Y as he did for his vehicle and loves it. I found Castro Oasis in West Haven through their site as they are certified installers of all Ceramic Pro products. Boy oh boy am I glad I found them. First, let me start with the customer service I received. Luis Castro, the owner, is exactly the type of person I wanted helping me make decisions on protecting my vehicle. He’s passionate about taking care of your vehicle as he treats it as it was his own. His communication style is patient and thorough. I had many, many, many questions, and concerns, and he addressed them all with an open mind. He’s a person of science, and the products and processes he utilizes is based on this. This is important to me, and I can imagine most passionate vehicle owners feel the same way. Above all else, he’s a kind person and it seems like his employees really enjoy what they do and being around him and each other. I think all these points translates into a superior quality product and service for all customers and their vehicles.
I went into this process with a lot of doubt based on my internet research into Ceramic Coatings and Paint Protection File, but was willing to learn more from Luis and the Castro Oasis team. Let me start with saying what the products and service I purchased for my vehicle was not inexpensive but based on my experience at Castro Oasis and how my vehicle looks 4 weeks after I picked it up, I am certain the investment I made was worth it. I also like the fact that the Ceramic Coating will be notated on my Carfax report which should make my vehicle more desirable when I decide to sell it. In the end, I went with the following products and services with Castro Oasis: Ceramic Pro ION 7-year Coating (all painted parts, PPF, glass, rims and all exterior plastics), KAVACA Paint Protection File (Front bumper, headlamps, fog lamps and side mirrors) and KAVACA Ultimate IR Ceramic Window Film on the windshield (55% tint) and front doors (35% tint). I went with the highest level of tint as the price difference KAVACA Ultimate IR Ceramic Window Film and KAVACA IR Ceramic Window Film was minimal but the benefits between of the two was significant. There was a couple of minor issues with windshield tint but we’re waiting a couple of months to see if the curing process fixes them. If not, Luis guaranteed me that he would address it. I’m 100% confidence this minor concerns will be resolved one way or another. Since I’ve had this work done, I’ve gone back to get two car amazing hand washes as I wanted to ensure I did exactly what is needed to ensured the Ceramic Pro ION product cured properly.
Overall, you won’t regret going to Castro Oasis if you are looking for your vehicle to be protected, shine, and look its best. Their process is meticulous and will treat your vehicle to a spa day. Thanks for everything Castro Oasis team. I’ll see you all soon!