2026-03-02T18:00:07.159Z

While every office has challenges, the overall culture and management style ultimately was not good.

2026-02-26T03:25:13.553Z

What a wonderful experience it’s been at Cooley Smiles- Bellevue! The entire staff is friendly, professional, and caring for their patients needs. I especially enjoy working with Doctor Jackie and her assistant Alina, as well as my wonderful hygienist Sarah!! Thank you all!!

2026-02-25T05:41:04.338Z

Great experience, i would recommend others to try it, I am very happy with the service. thank you for your service again.Choosing a dental office for your family is so important, and I can't say enough positive things about our experience here. This office truly stands out.Dr Alen is amazing and very proffessional . He does great job.From the moment you walk in, the atmosphere is incredibly welcoming. The front desk staff are friendly, professional, and efficient, always greeting us with a warm smile and getting us checked in with no wait time. They've also been a huge help with all our insurance and scheduling questions, which makes a big difference for a busy family.My family and I actually look forward to going to the dentist! The hygienists are wonderfully gentle and patient, making the whole cleaning process calm and even fun. Dr Scott you are amazing and it was a pleasure working with you, I do appreciate so much , thanks again for your great job.

2026-02-24T19:02:50.006Z

A very nice office, everyone was super friendly and did a great job taking care of my needs and walking me through the necessary steps. They really make the process as simple as it can be!

2026-02-19T17:09:48.953Z

My family has been their patients for a long time. Everything was fine until recently. Seems they replaced their dentists and assistants the last couple of years. New team is nice and patient but a lot less competent. At my latest cleaning they told me a few of my teeth needed fillings either because there was new cavity, or leak in old filling. I returned to get fillings done and it was a total disaster. I went in feeling normal but came back with both teeth they touched hurting. They ran out of time and left my third tooth, or it likely would've been worse. The first tooth had old filling replaced. Dr Alan removed more tooth structure than necessary and got too close to the nerve. I had to tell him to stop since I was hurting a lot. Tooth became sensitive to anything moderately cold or hot and I had to go back to have desensitizers applied twice. The second tooth had a small cavity. I expected filling to be an easy job but this one fared worse. It hurts when I bite solid food. He attempted to adjust my bite and caused pain and bleeding, but he didn't even know something was wrong until I told him. It's been more than a month, pain is getting worse. I have to look for another dentist to save my tooth.I asked why he chose to replace the entire filling and remove more tooth when replacing just the leaky part would've been enough. He said he followed guidelines. That's a red flag. If someone blindly follows some recommendations he either doesn't understand that individual needs are different or doesn't care.

2026-02-19T01:35:49.535Z

First time visit for a cleaning and checkup. Kristy (Hygienist), Dr Scott and office staff are excellent! Would highly recommend them if you’re looking for a dental office that puts patients first.

2026-02-17T02:59:02.533Z

Dr. Jacqueline is awesome, always engaging and compassionate. Alina is very sweet, supportive, and kind. Thank you!

2026-02-02T22:02:34.036Z

Got me in right on time. Did a great job on my cleaning and did a bite adjustment.

2026-01-29T19:13:31.719Z

A very pleasant Dentist visit. Would recommend this office to anyone looking for a new dentist.