Prestige Auto Repair
+15035850054
2700 19th St SE
Salem
OR
US
97302
Prestige Auto Repair
+15035850054
2700 19th St SE Salem OR 97302 US
4.80
634
What our clients say about us
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AI Summary
The reviews highlight a generally positive experience with the service, noting reliable communication, thorough diagnostics, and skilled repairs. Customers appreciate the honesty and friendliness of the staff, as well as the shop's expertise with a range of vehicles, particularly German models. However, some concerns were raised about pricing and instances of misdiagnosis, resulting in additional costs. Overall, many customers express a strong willingness to return for future services.
Prestige Auto Repair
5
5
1
Taylor Bidwell
2026-06-05T05:29:49.281Z
Michelle is stellar. She is the manager and ended up being my advisor and provided excellent customer service from start to finish. I went from a Toyota to an Audi a week ago, and brought in my 2014 Audi A6 3.0T for an oil change and brake fluid service, and Michelle helped coordinate everything smoothly. She was knowledgeable, professional, and kept me informed throughout the process.What I especially appreciated was her ability to accommodate an additional battery replacement during the same visit, and STILL have my car finished before I was wanting it done so I could get to work.The entire experience was straight forward and my car was returned with all services completed as asked. Michelle’s attention to customer care and willingness to go the extra mile made an impression. I would happily return for future service and recommend Michelle and her team to others.
Jun 05, 2026
Michelle is stellar. She is the manager and ended up being my advisor and provided excellent customer service from start to finish. I went from a Toyo... More
TBTaylor Bidwell
Prestige Auto Repair
5
5
1
Dan Atchison
2026-05-28T19:22:20.435Z
Mike and his team provided excellent quality service and were courteous and professional.
May 28, 2026
Mike and his team provided excellent quality service and were courteous and professional.
DADan Atchison
Prestige Auto Repair
5
5
1
Suzanne Fry
2026-05-28T16:17:37.455Z
Attentive and caring team. Fixed the problem and checked in to ensure the car was running smoothly. Reliable and friendly service —Grateful for the team at Prestige!
May 28, 2026
Attentive and caring team. Fixed the problem and checked in to ensure the car was running smoothly. Reliable and friendly service —Grateful for the te... More
SFSuzanne Fry
Prestige Auto Repair
5
5
1
William Smaldone
2026-05-27T19:05:05.515Z
Prestige ran a check on my starter after I received a fault warning. Because I was about to take a long trip, the staff kindly squeezed me into their schedule and ran the check at no charge. They were very professional and explained the status of my starter very clearly.
May 27, 2026
Prestige ran a check on my starter after I received a fault warning. Because I was about to take a long trip, the staff kindly squeezed me into their ... More
WSWilliam Smaldone
Prestige Auto Repair
5
5
1
Bob Moothart
2026-05-27T18:36:16.083Z
I had my 2003 Mercedes serviced. I was very happy with the services done and the price. I will see you again.
May 27, 2026
I had my 2003 Mercedes serviced. I was very happy with the services done and the price. I will see you again.
BMBob Moothart
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