Exceptional selection, amazing customization, and even better customer service. I will probably never use another jeweler. I bought my wife’s engagement ring here, made custom jewelry, and have had my watches worked on. The staff truly cared about each job and made me feel like a member of their family. I cannot recommend this establishment more. Less

We had the absolute most amazing experience with Setterberg Jewelers. Kymberlee & all of the other ladies were so helpful, accommodating & knowledgeable. They were happy to order in specific diamonds that we were looking for, & they got them in store so quickly! They made my fiancé’s ring dreams come true, & all at an amazing price point. A few of our family & friends have stopped in for themselves since then & have also had a great experience. We cannot recommend Setterberg enough. Less

Kimberly explained in detail the work to be done..no surprises! She is very knowledgeable and made me feel very comfortable to allow the work that was being done on my jewelry. I am very satisfied! Less

Kymberlee and her team were amazing! I gave them my grandmothers yellow diamond ring to create something new for me. She knocked it out of the park. The attention to detail and the sparkle shined so bright. If you have any estate jewelry or need something new with your old jewelry work with them. They take care of the legacy and stories behind each piece to help you create new memories. Love love love my ring!! Thank you Setterberg Jewelers! Less

I love the friendly staff. Mandy helped me select some wonderful pieces of jewelry. She also spent time looking through catalogs and found the perfect ring for me and order it for me.They do great repairs as well. Ring sizing, watch repairs and more. Less

I had two vastly different experiences at Setterberg Jewelers. In the first, I dropped off six watches-all needed batteries and ordered one new leather band. I was texted that all were done in 24 hrs, worked, were cleaned, and looked beautiful.In the second experience, I dropped off another six watches. All but one that was solar needed batteries, and three needed links taken out. I dropped them off on a Monday and was told they'd be ready on Friday. I called at 1:30p.m. Friday and was told they were "finishing up the last two watches." Having errands to run, I stopped by a couple hours later, and was going to at least pay for and pick up the four watches I was told were done. When I gave my receipt for pick up, there were 5 or 6 employees--no customers in the store. It took the employee several minutes to come back out and then it appeared that suddenly all of the employees were involved. I was brought one watch. It wasn't cleaned, nor was the date set, and I'm not even sure it was on the right time.At that point, it was obvious that none of the watches had been worked on until I walked in. I asked why I was told that there were only two watches not done, and was told: "it's our busiest day," "we're training," "this watch is really difficult." I told the manager that the whole point was that nothing was communicated to me that they needed more time, and that none of the watches were done. I stated that doing so was dishonest and misleading. The manager said: "We didn't know you were coming by," and "I don't know who you spoke to, but I'll talk to the staff." This doesn't resolve the dishonest statements.In the end, I just asked for all of my watches back. One had links taken out and fit me, and was solar, so didn't need a battery. I was able to walk out with one working watch, (not cleaned.) I was told that two of the watches didn't work, but I will verify that with another jeweler, as I don't know if they actually installed a battery.I wasn't charged for any work, (of course, very little was done), and told the manager, that despite her offer to finish my watches for free, I couldn't give my business to a jeweler I couldn't trust. It's a shame because the first set of watches turned out so beautifully. The one star rating is due to the dishonest and misleading statements-which is inexcusable. Less

I went to Setterberg to check into have stone from a ring put into earrings for my granddaughter. Unfortunately they let me know the stones have chips and ma6 break in the process of taking them out the existing settings. I did ask them to unsolder the ring from my wedding band. They did a fabulous job so I can wear that band again. I will definitely be taking others pieces in to be repaired. Less

Setterberg has outdone themselves again. I have used them to fix my emerald ring and they not only fixed but enhanced it . Helped me replace my diamonds so that I could pass on my original stones for my daughters ring (these stones were originally in her grandmother’s ring) And finally creating a setting for a special stone as a gift to my daughter for her bday. I couldn’t be happier with all my transactions here! Less

Inherited my Mom’s wedding ring. Setterberg Jewelers sized it and cleaned it. It is as beautiful as when my Mom received many years ago. Everyone was very professional and welcoming. I will definitely return for more of my jewelry needs. Less

Great service. Great people. A perfect place to come for jewelry here in Sun City. I trusted them in Minnesota and they are just as good here in Arizona. Less

I have been going to Setterberg Jewelers for over 20 years. They are a trustworthy, 4 generation family business. They have reasonable pricing and very helpful when choosing your jewelry. I have and will continue to refer them. Less

So comfortable to work with. I had a 35+ yr old silver & turquoise ring that I couldn't wear anymore, my hands & knuckles grew too much. I stopped by to check out my options. I chose to have it enlarged, 3 sizes. The price was heat, the end result is beautiful!! I picked it up today, the quality is great!! I am so pleased I chose them to do the work. Great service, great price, wonderful results! Less

Very professional, great service, and provided answers to questions and updates on my jewelry project. I felt like Kymberlee was honest and I trusted her recommendations. Less

I absolutely love this store! It’s a must go every time I’m in town. They have beautiful estate pieces as well as new jewelry, you never know what you’re going to find. The prices and staff and both fantastic, and so is the customer service after the sale. I’d give more stars if I could! Less

The amount of care to get the right piece and to know I (we, my husband was giving me a necklace as a gift) was very happy was exceptional!! Kymberly was awesome at wanting to know exactly what I wanted and she was willing to go to extremes to find the right necklace, that was so incredibly nice. Now we are working with her to update our wedding set!! Thank you Kymberly 💝 Less

My ring is gorgeous. Since moving to sunny Arizona everything I have needed done with my jewelry I have been very satisfied. I will always recommend you. 👌 Less

A wonderful place to buy gifts, repair jewelry and get ideas! All the staff are knowledgeable, helpful and reputable. Myself and family have been going here for over 20 years. I highly recommend this Jewelry Store!!! Less

Exceptional service! I had two rings polished that were 20 years old and they look brand new! I bought a beautiful estate ring and the staff was extremely helpful and knowledgeable! I highly recommend for all your jewelry needs!!! Less

Setterberg Jewelers treats you like family! I am so happy with the care they provided. My ring looks fantastic and brand new. We will be back to add another piece of jewelry to my collection! Less

I went in looking for a pearl ring. I ended up buying 3. I had all 3 rings sized. The job was to perfection. The salesgirls were awesome. I will not go anywhere else for my jewelry. Less

I am beyond happy with the customer service I received. The instant I walked in, Kayla greeted me with a big smile and asked how she could help me.I explained my situation and she listened to me and suggested a few things. She explained very well. She explained the jewelry cases before I even looked at any.I can go into a long drawn story, but l won't. She addressed my issues with the owner/Jeweler Kymberlee. She came out talk to me. She not only explained so many things, answered all my question but was honest, listened to my concerns. Professional, and genuinely caring!Kymberlee worked it out for me, knowing how much I wanted my dream ring!Not only did she take the $100 appraisal fee off. My diamond on my wedding solitaire was loose and they tightened it. She sized my ring. They polished my rings. At no charge!They sent me off with a bag of cleaning supplies. Explained how to use them. And gave me chocolates.I love these ladies! I love this place! My heart is happy!! I am in love with my ring! It is absolutely stunning!!When you are not feeling heard or feeling bad for being undecisive with your past jeweler. Walking out feeling mislead is not what you want. You want a relationship with your jeweler. Just like you do with your personal hair dresser, your mechanic. Etc... Less

Went to this business on a recommendation from a friend. We had a great experience and got great help. Need to have a charm bracelet made into a necklace. We were helped in getting everything done right. The final product was just great and we can't be happier. Less

This is an outstanding family-run jewelry store. It has a wonderful and caring staff that really makes you feel at home. The owner is accommodating and if her store does not have something she will help you get it somewhere else. All in all this a five-star business. I would recommend to everyone. March 2, 2020. Keep coming back due to the exceptional service and Amanda, who is one in a million. As I return to Sun City each year, Setterberg’s is the only jewelry store in town. Exceptional in every way. It’s now 2022 and I keep coming back for all my jewelry needs. Less

I highly recommend Sutterberg Jewelers. The staff is professional, welcoming and knowledgeable. My repair was done faster and more reasonably than I expected. Less

Took my ring in to have prongs rebuilt. Everyone is always nice. Cleaned and polished looks like a new ring. They also cleaned and rounded my other ring free of charge. Was told it would be done on date and it was. Thank you! Less

They always greet you. I needed my ring sized and they found some prongs that needed to be repaired. They were very clear on what needed to be done and was completed on time. My ring looks beautiful! Less

I just had a broken wedding ring but they were so helpful and QUICK with my repair! I got a text my ring was ready 3 days before they promised it would be ready. Super nice people and very informative as well. I will be back! Less

Friendly, professional and very helpful during my selection. Well lit shop with beautifully displayed jewelry. I placed an order which arrived two days early. Very pleased with the service and assistance I received when I picked up my earrings. Looking forward to shopping again at Setterberg's. Less

Loved the folks working in the store, the suggestions and service. I had a diamond reset from one ring to another. Also had a birthstone set in the ring where the diamond was. Totally love it. I would highly recommend Setterberg Jewelers. So happy. Less

We moved to Arizona a year ago. I was looking for a jeweler that could resize my husbands wedding ring for our 50th wedding anniversary. It had brushed gold flakes all around it and it needed to three sizes bigger. They did such a great job, far beyond our expectations. I highly recommend Setterberg Jewlers. It is family owned and everyone is so friendly. Less

Been here a few times and have never had a bad experience. When ever you walk in your instantly greeted with a friendly face who ready to help out. This is a wonderful shop and it's amazing they've done so much for a family owned. Love watching it grow. Less

Setterberg Jewelers had incredible customer service and made me feel really welcome. They did amazing work on a ring repair for my girlfriend in such a timely manner. It looked brand new! They were also so kind as to clean and polish the other jewelry i brought in, making the pieces look even better than when i bought them. Will definitely be back for any future needs or wants! Less

This store has some wonderful estate jewelry and the people working there are friendly and helpful. They are definitely more reasonable on repairs and do great work. They sell lab and earth diamonds too. I am glad I found them. Less

Outstanding service with their whole team! Very honest. We will be doing more business with them.We just picked up my wife's two rings that were repaired, and they are beautiful!! Happy wife, Happy life! Less

We got referred here and I could not be happier to find this place!! They redid my wedding band and engagement ring into a brand new setting, and pulled diamonds from another ring I had to make a band out of it. Everything came out so pretty and perfect and way better than anything I was expecting! The prices were very reasonable and everyone in the shop is SO nice and friendly. We will definitely be back for any more jewelry needs! Highly highly recommend Less

I had a wonderful experience working with Kymberlee and the staff at Setterberg Jewelers. I had found a setting I loved but the out-of-state jeweler's policy did not allow for them to set my diamonds. I get it. So I took everything to Setterberg Jewelers. They set my late Mother's diamonds and wow! Their work exceeded my expectations and I truly appreciate their expertise, their honesty and their workmanship. Thank you so very much! Less

This is Tricia Palatrone- My family has been going to Setterberg’s for many years. They are family owned, very friendly and helpful. Above all of that, they have beautiful jewelry, they can repair jewelry, and their prices are very fair. You won’t be disappointed! Less

Setterberg Jewelers made my engagement ring and both of our wedding bands. And I honestly don’t know why anybody would go anywhere else for their jewelry. Kymberlee is the kindest, sweetest, and most caring person to work with. She helped my fiancé design my engagement ring (it’s absolutely perfect and more beautiful than I could have ever hoped for), and she helped us design our custom wedding bands! She works tirelessly to make sure you are happy and have the perfect rings for a lifetime. She has impeccable taste as well as technical knowledge, so she has that rare skill of balancing design with practicality and comfort. I also particularly appreciate how she leans into your story (who you are and the story of your relationship) in order to deliver your uniquely perfect piece. It’s rare to meet someone who truly cares and listens!Kymberlee is a phenomenal person, and you will experience this for yourself once you make the right decision to find your perfect wedding jewelry with Setterberg Jewelers. We’re so grateful for her in playing such an integral role in our union. Less

My experience at Setterberg was nothing short of fantastic! What truly sets Setterberg apart is their exceptional customer service. Kymberlee & Monique are not only extremely knowledgeable, but also incredibly genuine and kind. It’s clear they are passionate about their craft and genuinely care about their customers' satisfaction. If you're looking for a jewelry store that combines exceptional craftsmanship with a deep-rooted heritage, look no further. Setterberg is a true gem in every sense.. Highly recommend!! Less

Extremely happy to do business with!Monique Is always helpful great place to look for beautiful jewelry. I would recommend Setterberg Jewelers to anyone. Less

Excellent service at Setterberg. The people working there are very informative and, i feel, know what they're talking about. There is no pressure to do anything you don't want to do. I have been going here for years and have purchased from them as well as they’ve fixed things for me. Definitely would recommend! Donna F Less

This is the third time I purchased jewelry from Setterberg Jewelry Store. They have excellent sales staff, excellent customer service. I will be definitely be back for more. Five Stars. Less

I've always found a knowledgeable, caring staff when I go. I have a friend who insist everytime she comes to visit, we visit This jewelry store. They have stunning estate jewlery finds!! Thank you for your help today! Less