What our clients say about us
4.40
14 reviews
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Customers praise fast, helpful service, prompt delivery, easy access to parts, good pricing and well-made customizable letterboxes; however, a small n... More
5
Aug 19, 2026
I live in Canberra and have struggled to find a letterbox that I liked without having to spend a fortune. While visiting Port Kembla, I found Velox and went in for advice on a sturdy letterbox and was given such a lovely, warm reception. They are all clearly passionate about their business and assisting to their customers needs. The pricing was perfect and my new letterbox looks amazing.Thank you to the dynamic family team who helped me choose an awesome letterbox.
5
May 27, 2025
Popped in today to get a replacement primrose federation letter box after a tree fell on the one I had. They were able to get one made for me and I installed it an hour later. Awesome service 🙌💪👍
5
Nov 25, 2024
Fantastic Service!! Young guy from the Velox team knew how urgent my order was and went out of his way to personally deliver my letterbox himself ...after hours. Thank you so very much!
5
Nov 05, 2024
Wow!! I absolutely love my new letter box. Katrina was simply amazing all the way through, from product choice to sizing and colour, the addition of engraving, and how well it's made, I couldn't be happier. Customer service and products are outstanding. HIGHLY RECOMMEND!!
1
May 22, 2024
Horrible company, product doesn't even work properly! Don't buy from these people they are rude.
5
Aug 13, 2023
Awesome service. Quality product. Feels good to buy quality Australian made products. Absolutely love my letter box. Highly recommend. ⭐️⭐️⭐️⭐️⭐️💯
5
May 24, 2023
5
Apr 05, 2023
I recently needed a replacement side bracket for our freestanding letter box. The staff were extremely helpful in identifying the correct part, which was dispatched the same day. High quality product, staff & service.
5
Nov 13, 2022
Fantastic staff, quality products, highly recommend velox products Port Kembla. Would like to give these guys more than 5 stars .
5
Nov 02, 2020
Caleb Brown bricklaying highly reconmends velox letterboxes. They are made and built in Australia. Top quality and are built to fit Australian sizes . Great service in the office. Great price as you are buying direct from the manufacturer. Cheers
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