2026-04-30T21:44:17.789Z

My upstairs A/C unit stopped working, and I was advised to contact Custom Cooling & Contracting. Even though it was around 8:00 in the evening, they still came out promptly to assess the issue. After determining that the unit needed to be replaced, they were able to return the very next day and complete the installation.Throughout the entire process, they kept me well-informed on what to expect and when the work should be completed. Their professionalism, responsiveness, and honesty really stood out.I highly recommend Custom Cooling & Contracting and they are the only company I trust with my A/C. Thank you again for keeping the Texas’s heat outside and cool temperature inside.

2025-09-03T13:21:41.879Z

The whole team was awesome. Quality and support were fantastic. They assisted greatly with State Farm through a very difficult and tedious claim process. All the services were on point and look great.

2025-09-01T15:46:30.289Z

I highly recommend Custom Cooling & Contracting for anyone having an HVAC issue! We moved into a new house, and one of our AC units went out that same day. We contacted TJ, and his team came out and fixed the problem right away! He went above and beyond, sending a repairman to us the same day we called (on a Sunday, during a holiday weekend) to make sure we had a cool home to sleep in. Excellent customer service! I’ll definitely be calling him again for any home-repair issues that come up!

2025-08-25T15:23:00.760Z

Customer service was excellent. Tanner & Ryan were great to work with! Would 100% use again.

2025-08-21T01:51:39.593Z

I can’t say enough good things about this company! From the moment I called, Tim was professional, responsive, and incredibly knowledgeable. I urgently needed someone to assess and fix the issue with my AC. After reaching out to several companies, none could provide prompt service. However, when I contacted Custom Cooling, they sent a technician out the same day. Tanner arrived right on time, quickly diagnosed the issue, and explained everything in a clear and honest way. What really impressed me was how thorough and efficient the repair was—my AC was up and running perfectly in no time, and it’s been working great ever since.On top of the excellent service, Tanner was polite, respectful of my home, and made sure everything was cleaned up before leaving. The pricing was extremely reasonable with no surprise charges. It’s rare these days to find a company that combines skill, honesty, and customer care at this level.I highly recommend Custom Cooling to anyone in need of AC repair—you won’t be disappointed!

2025-08-01T20:50:15.947Z

⭐️⭐️⭐️⭐️⭐️Tanner at Custom Cooling is absolutely top-notch! From start to finish, he was professional, knowledgeable, and went above and beyond to make sure everything was done right. He took the time to explain what was going on, gave honest recommendations, and made sure the job was completed quickly and efficiently. You can tell he truly cares about his work and his customers. If you need HVAC service, Tanner is the guy to call—5 stars all the way!

2025-07-24T00:22:21.378Z

Tim was a pleasure to meet. He came out the same day and explained what was wrong. He only replaced what needed to be replaced and not anything extra. I highly recommend them . Very honest man and company.

2025-06-03T12:59:50.198Z

TJ and Eduardo were awesome! They helped us install our thermostat and made the whole process quick and easy. They were not only super knowledgeable but also incredibly friendly and respectful. It’s clear they care about doing a great job and making sure you’re taken care of. Highly recommend working with them!