Greenport Construction INC.
This was my first significant remodeling endeavor as a homeowner, but I have extensive experience with general contractors from my work as an interior designer. I was thoroughly impressed by the team at Greenport.They excelled in planning, budgeting, quality, and communication, truly going above and beyond. I can't recommend them highly enough. Their project tracking system was exceptionally detailed, similar to what l've seen in time-and-material billing. They provided daily logs accessible from anywhere. While I valued the detail, it became a bit too much to track, so they transitioned to a weekly report summarizing work performed and upcoming tasks. They also shared a project schedule, which was incredibly useful. Their flexibility with product selections and design was super helpful, and most importantly, their craftsmanship was top notch.In my past experiences, I've noticed some contractors lose steam towards the end, but they remained dedicated and finished strong. They created their own punch list that encompassed everything on mine and more, and walked me through each room to ensure everything met my standards. I did encounter a minor issue with a drawer weeks after they finished, but they returned the very next day to resolve it, which is impressively prompt for a contractor post-final payment.As for pricing, I won’t say they aren't the cheapest option available. They were the second-highest among the initial estimates I received. While they provided the estimate for free, there was a fee for a detailed "fixed-price quote." I'm not sure if this is standard for all projects, or just remodels, but they gave me a pre-construction planning budget agreement. At first I had mixed feelings about paying for extensive planning, which did take a couple of weeks, but they navigated it fairly quickly under the circumstances. This process showed me why I've seen other project have such high change order fees. If details are overlooked in the bidding process it can lead to significant expenses, which means they might seek to cover costs through change orders. However, the extra planning time that Greenport invested ensured that everything was executed correctly, on schedule, and within budget-something quite rare in the construction industry.