The reviews highlight exceptional customer service, knowledgeable staff, and a positive shopping experience, with many customers praising the assistance in choosing the right mattress. Quick delivery and professional setup are also commonly appreciated. However, there is a concern regarding communication delays related to delivery times, indicating a potential area for improvement.
5
Feb 28, 2025
Customer service was amazing helped with every question I had and helped with tying down the mattress as well since I opted to take it myself! Amazing...
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Customer service was amazing helped with every question I had and helped with tying down the mattress as well since I opted to take it myself! Amazing people, amazing service will only be dealing with snooze from now on!
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5
Nov 23, 2024
5
Nov 16, 2024
Buffy was super professional and helpful in finding out mattress!
4
Nov 01, 2024
Quick install, efficient, and friendly!
5
Oct 31, 2024
Quick and efficient
5
Oct 30, 2024
I’m completely satisfied with the process from buying our mattress to delivery and set up. Jake and Ray were prompt when delivering and even saved me ...
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I’m completely satisfied with the process from buying our mattress to delivery and set up. Jake and Ray were prompt when delivering and even saved me a trip by bringing my sheets when they returned to adjust the bed. Thanks everyone 😴
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5
Oct 28, 2024
While in the store the owner Matt was awesome and helped us find exactly what we wanted. Jake and Ray delivered our mattress and set everything up fo...
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While in the store the owner Matt was awesome and helped us find exactly what we wanted. Jake and Ray delivered our mattress and set everything up for us without issue. We had an old adjustable base and King mattress that we wanted to keep but move to the basement. Jake and Ray moved the old stuff downstairs for us without complaints. Our backs really appreciated them! Thanks again guys!
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5
Oct 27, 2024
Great customer service and still showed up on time despite truck breaking down. Lovely experience overall