Michael connolly's Account
2025-07-02T18:20:59.003Z
Let me start by saying, I don’t leave reviews unless something is really good or really bad.I’ve had a housekeeping service for the past four years, ever since my work schedule got hectic. For the first three years, we used the same company, but unfortunately, they just weren’t reliable and their communication was beyond terrible. After parting ways, we tried three other cleaning services, and sadly, we ran into the same issues: horrible communication and constantly showing up late. I had made it very clear that those two things (along with actually cleaning well 😄) were our top priorities in order to continue working with anyone moving forward.Enter Maid Refreshed. I found them after Googling local cleaning companies with good reviews. Right away, I noticed multiple people mentioned how strong their communication was, so I reached out. They picked up immediately, took down all my details, and within less than an hour, I had a full quote for the scope of work.Since then, one of the owners, Jimmy, has been incredibly communicative and on top of any questions I’ve had. I just had my first cleaning yesterday with Delandra and Karolina, and they did an amazing job! They even arrived a few minutes early (brownie points from me) and finished in just an hour and a half.What really sealed the deal the deal for me was - I got a follow-up phone call from one of the owners, Jimmy, checking in on how everything went, and I booked them as my recurring cleaning service right then and there.I’ve worked in homes for years that have professional cleaners come regularly, and I was honestly baffled to find out how hard it is to find a reliable company that does good work. I’m beyond satisfied with Maid Refreshed so far and truly grateful for their respect for clients’ time and appreciation for the work they do.