Prestige Services
2026-03-26T14:00:51.556Z
Our oil-fired combi boiler wasn't firing up when the central heating thermostat signalled that it should. (It was mid-February, the thermostat set to 22°C, house was at 16°C!). Leisa at Prestige Services immediately understood the urgency of our situation, and juggled their schedule to get an engineer out. After a fixed-fee diagnostic visit, the work required was quoted in detail, so there were no surprise costs. Our boiler is very old and the right part was hard to get hold of. The engineer, Ethan, was efficient and friendly, and both he and Leisa were extra helpful throughout what became rather a complicated journey.