2026-06-13T18:22:28.029Z

Excellent service, a friendly atmosphere, and plenty of inexpensive high-quality eyeglass frames —a place that really stands out from the rest. I wish I could give you all the stars in the sky, because five stars just aren't enough!!!

2026-06-10T20:32:36.546Z

Everyone was very friendly & professional. I would definitely recommend this business to my friends & family. Thank you.

2026-06-07T20:19:09.557Z

I had to share my experience at NY Optical with Dr. O'Connell because it completely changed my perspective on eye exams. I'm new to the capital region and I am used to fast in and out in NYC so when I scheduled my appointment, I honestly thought the process was going to be simple: walk in, get a quick exam, receive my prescription, pick out some glasses, and be on my way. Instead, I received one of the most thorough and personalized healthcare experiences I've ever had. Dr. O'Connell took the time to explain my eyes, my vision, and my prescription in a way that no one ever has before. For the first time, I actually understand what my prescription means and how it affects my vision. What stood out even more was how she treated me as a person, not just a patient. I was feeling very anxious going into the appointment, but her sense of humor is absolutely off the charts. She had me laughing from start to finish and made the entire experience comfortable and enjoyable. Her attention to detail, genuine care, and ability to connect with patients are exceptional. I walked out feeling heard, seen, educated, and confident that my vision was being protected. I also have to give credit to the staff. Every person I interacted with was friendly, welcoming, and professional. It was obvious that this is a healthy workplace where the entire team shares the same goal: making patients feel comfortable and leaving a lasting positive impression. The positive energy throughout the office was noticeable from the moment I walked in. If you're looking for an eye doctor who is knowledgeable, thorough, compassionate, and genuinely fun to be around, I highly recommend Dr. O'Connell and the team at NY Optical.

2026-06-07T14:10:19.378Z

I went in and had my eye examination. Afterwards went next door to Eyemart to get my glasses prescription filled.

2026-06-03T08:36:36.071Z

Sir, I am skilled in all types of fitting work. Is there any work available at your establishment?

2026-05-16T15:41:30.763Z

Very friendly staff. Osama was very helpful and kind throughout the visit

2026-05-12T22:03:52.079Z

No wait. Very friendly and helpful staff. Dr O'Connell was awesome and very knowledgeable and understood my need for new prescription after recent surgery Very satisfied with service and frame selection.

2026-05-12T18:09:50.414Z

Found this place in a google seach and so glad I called. From the call to the inperson service was wonderful. Alana was so helpful and sweet. She made my daughters day. I went to 2 other places to find my daughter a pair of glasses she liked that was covered by her cdphp insurance. Would definitely recommend!