All of the office staff are friendly and helpful, welcoming to new customers like myself. They go above and beyond. I am satisfied with the ordering process and you can schedule appointments on line as well. Less

After multiple failed attempts at other optical shops I came across NY optical and gave them a shot. Their customer service is a cut above the rest. Sales Associate Alayna is new but you would never know! She explained my insurance and my glasses to me like no one ever has and was such a big help! I wont he going anywhere else now and will tell all my friends and family come. Thank you NY optical!! Less

dr. o'connell and the staff are amiable and knowledgeable. they are cheerful and helpful as well. not a large selection of frames, but my husband and i found nice glasses. we would recommend new york optical for fast, friendly service. Less

I had my first appointment here a couple of days ago and it was a great experience. Usama was very helpful with picking out a new frame and was very quick with getting all the paperwork done. Dr. O'Connell was thorough with my exam and was great at explaining everything and going through all the details. I am looking forward to picking up my new glasses. Less

The lady in the flower dress was very wise! Helpful and Fun to talk to! The guys there are very friendly and know what there doing! The lady who was helping with the glasses was Awesome! Thank You Guys! Less