The reviews for the service highlight exceptional customer support, innovative problem-solving, and a strong emphasis on communication and detail. Clients appreciate the team's reliability and ability to understand and address unique tech challenges effectively. However, while the overwhelmingly positive feedback suggests strong service quality, specific cons or negative aspects are not mentioned, indicating a generally favorable experience overall.
5
Dec 30, 2024
We had an old personal computer that we had stored all our photos and personal documents on before the cloud was a thing and we neglected to back them...
More
We had an old personal computer that we had stored all our photos and personal documents on before the cloud was a thing and we neglected to back them up on a separate hard drive. As older computers tend to do, this one decided to basically stop functioning and getting it to run was next to impossible. To compound that, once we did get the machine to load, since we hadn't used it in a long time and had forgotten the password to unlock it. Arcus Foundry did an amazing job recovering old files and family photos, and we are forever thankful for Nate and his team enough for saving those memories for us. They were fantastic to work with and would highly recommend them to anyone.
Less
5
Dec 30, 2024
One of the best solutions or company has found for our tech issues. Nathan and his team are always ready to jump in at a moment’s notice to solve our ...
More
One of the best solutions or company has found for our tech issues. Nathan and his team are always ready to jump in at a moment’s notice to solve our issues.
Less
5
Dec 30, 2024
SparkForge is a game changer! Their ability to streamline our customer and employee experience saves all parties a ton of time. The automation they o...
More
SparkForge is a game changer! Their ability to streamline our customer and employee experience saves all parties a ton of time. The automation they offer is invaluable. We’re a small business so every minute matters and these guys are making all the difference in efficiency.
They also have a lovely support team! They’re on the ball, creative problem solvers and solution finders, easy to work with, and experienced in the current tech landscape.
Price-wise, like with most things (especially systems) - “buy nice or buy twice.” SparkForge is worth every penny and continues to improve as our company grows.
Brian Duke
Owner
OrcasCars
Less
5
Dec 23, 2024
I have known nathan a very long time. I consider him to be one of my best and longest most dear friends. I have always looked up to him, whether it wa...
More
I have known nathan a very long time. I consider him to be one of my best and longest most dear friends. I have always looked up to him, whether it was what he was doing with cars or computers he has always inspired me. He is such a loving and caring person and that is shown in whatever he is doing, be that business or personal. He really cares and I have always felt heard when I would talk to him. I would say that he goes Above&Beyond 🥰💖(IYKYK) for his friends and his customers. If you have the opportunity of meeting with him be that business or personal, consider yourself lucky because nathan is an incredible human whom I love and appreciate very very much.
Less
5
Dec 21, 2024
Full IT set up for our small business.
My background is in restaurants, and when I needed tech solutions, I did not want to learn a new trade… overwh...
More
Full IT set up for our small business.
My background is in restaurants, and when I needed tech solutions, I did not want to learn a new trade… overwhelmed with build out, menu design, concept refinement… There was no room for any more tangents and was stalled and in slight panic having so many things to consider before opening our café. All I thought I wanted was a point of sales system.
Calling Arcus for consultation was the best decision I made in the process.
Nathan offered simple solutions, clearly explained, and gave me so many simple options I had never considered… It really is fun.
They had our point of sales, website, payroll system, and accounting integrated with Seattle business, home office, laptop and full iPhone access in two days. So much better than just a point of sales… This is what I wanted!
I can monitor the exact sales interface, reports, and live video surveillance anywhere and from all my personal devices. It’s amazing!
I even have a 4K video Which I could edit on my cell phone of the little punk that graffitied my building. Ha! All the bells and whistles
Within 3 months, our Google business profile has over 10,000 views. Nathan gave easily understood tutorials for a middle aged Luddite like myself,
Ongoing support… And I apologize Nathan, but, evening phone calls to answer every question I had. Not sure if that’s included. Thank you
I would highly recommend these guys to anyone looking for small business solutions… These are the ones I needed, but they offer so many more.
When I get some time off the sales floor, I will be researching creative opportunities to promote…
Nathan has suggested several services for future expansion, such as online sales and integration with point of sales to automate ordering and online payment… Great opportunities, hoping to capitalize on in the future. One bite at a time
Less
5
Dec 21, 2024
It was a great experience working with their team. They made everything easy and seamless. I would definitely recommend them to anyone looking for gre...
More
It was a great experience working with their team. They made everything easy and seamless. I would definitely recommend them to anyone looking for great and quick service.
Less
5
Dec 17, 2024
I am thankful for Nate and his amazing team. They are always problem solving for us. Their communication is amazing. I highly recommend them.
5
Nov 19, 2023
Arcus Foundry has been very innovative in doing specialized projects.
You can say out of bounds in under normal conditions. Pushing themselves to do ...
More
Arcus Foundry has been very innovative in doing specialized projects.
You can say out of bounds in under normal conditions. Pushing themselves to do things that other businesses would not consider or are to afraid to take a chance on.
I look forward to seeing more from these guys as time progresses.
Less
5
Nov 14, 2023
Arcus Foundry is a seriously underrated company, I will work with them any chance I get.
5
Nov 12, 2023
I've known Nathan for a long time, and he has always been the kind of guy who will work on a project until it is done. Over the years he's greatly exp...
More
I've known Nathan for a long time, and he has always been the kind of guy who will work on a project until it is done. Over the years he's greatly expanded his skill set and is always willing to learn something new if that's what is required to get a project done. Those are both very important traits, because life likes to be complicated, and being willing to figure out something new in order to get a project done right comes up a lot!
Less
5
Nov 08, 2023
Nathan has quite literally always been there when I needed him, no questions asked there to help. Best problem solver and innovator I know!
5
Nov 08, 2023
I've never used Arcus Foundry for professional services. I can however speak on Nate's character, integrity and work ethic. I've known Nate for 14 yea...
More
I've never used Arcus Foundry for professional services. I can however speak on Nate's character, integrity and work ethic. I've known Nate for 14 years, and the projects he's always been a part of have been re-worked from the ground up to be the most efficient and cost affordable. From a management standpoint, he looks for certain qualities of his employees and pushes them past their boundaries to better their knowledge and expertise. His dedication to positive changes and workplace efficiency cannot be matched. He's a trustworthy person and important person in my life whom I'm lucky to call a friend. If you're in need of technical services or logistical support, Nate is the go-to guy to make things happen.
Less
5
Nov 07, 2023
Nathan is a solid individual who delivers projects at spec or beyond. He comes highly recommended!
5
Nov 07, 2023
Nathan is always a big help whenever I need him. Outside-the-box thinker and problem solver that really seems to put his feet in your shoes to ensure ...
More
Nathan is always a big help whenever I need him. Outside-the-box thinker and problem solver that really seems to put his feet in your shoes to ensure your needs are met. He is always upbeat and personable and will make you smile once you let him grow on you. He would be an asset to any business that needs his help, I recommend him to anyone I know, friends & family, that needs IT support.
Less
5
Nov 05, 2023
Nathan Robertson at Arcus Foundry is an exemplary professional. His unwavering reliability and dedication to every task make him an asset to any team....
More
Nathan Robertson at Arcus Foundry is an exemplary professional. His unwavering reliability and dedication to every task make him an asset to any team. He consistently demonstrates the highest level of professionalism and is an absolute pleasure to work with.
Less
5
Nov 04, 2023
Had a job done by Arcus. They did a great job. Wouldn’t hesitate to use them again.
5
Nov 04, 2023
Absolute amazing company!!! The innovation and attention to detail on all fronts they provide is next level. Keep up all the fantastic work every one!...
More
Absolute amazing company!!! The innovation and attention to detail on all fronts they provide is next level. Keep up all the fantastic work every one!!! I can’t thank you enough!
Less
5
Nov 04, 2023
I have had several dealings with Arcus, and so far they have been pretty positive. They basically held my hand ( I’m not tech savvy) Nathan walked me ...
More
I have had several dealings with Arcus, and so far they have been pretty positive. They basically held my hand ( I’m not tech savvy) Nathan walked me through the services and made sure to explain them in ways I could understand as well as didn’t pressure me into anything. And to me, that speaks volumes about the integrity of the company. So far everything has been just as they said it would be, as well as running smoothly.
Less
5
Nov 04, 2023
Wow, I didn’t even realize how much help my web presence needed until Nate and Arcus Foundry came into my life. Next level social media integration, b...
More
Wow, I didn’t even realize how much help my web presence needed until Nate and Arcus Foundry came into my life. Next level social media integration, beautiful design, and beautiful attention to detail / communication. Don’t snooze on taking your business to the next level. Amazing service.
Less
5
Nov 04, 2023
Arcus foundry aas able to modernize our business, elegantly solving problems we didn't even know there were solutions to. Nate has a passion for techn...
More
Arcus foundry aas able to modernize our business, elegantly solving problems we didn't even know there were solutions to. Nate has a passion for technology and problem solving unmatched in anyone I've ever met. Don't hesitate to book a consult with him and see how he can help with your own company's tech woes.
Less
5
Nov 04, 2023
Creative solutions, always responsive, and a pleasure to work with.