Florida Blinds and More
2026-05-21T17:07:36.708Z
It’s taken me 5 yrs to post this review and obviously I should have posted it a long time ago. We ordered plantation shutters for our windows and for a 3-door slider door for the patio. First, they didn’t get our order correct. We ordered the “Hidden Tilt” and that’s not what we received. We were told that’s not what we ordered but we were able to prove we did with a copy of our order so we were reimbursed for that issue. They offered to not install and take them back to a shop to fix but after waiting weeks for delivery we decided to just keep what they delivered.The shutters for the windows were great. No complaints. My real complaint is with the shutters for the sliders. We have 3 wide glass door sliders and the company apparently doesn’t know how to install them. The shutters are very heavy and need to be reinforced in the middle, which they didn’t do so not only does our middle shutter sit0020on the floor, it’s nearly impossible to slide. Because the top is slightly deflected or bowed in the middle, the two side shutters do not sit properly either. We have big daylight gaps in parts and overlap in other parts. They had to install the side frames out of plumb by 2 inches at the bottom than the top so daylight would not show to compensate for the bowed middle.After the first attempt at installation, they were horrendous and the installer said that was the best he could do. Quickly after the installation we called the company and complained. They sent the same installer again and he made them a little better but said we had to decide which horrible look we wanted and keep it that way. But the dragging on the floor panels got worse over time. My husband has been adjusting them as much as he can, which by the way the installer told us we would need to do. We’ve had it that way for almost 5 years and I just can’t stand looking at it and not being able to use anymore.A few months ago, my husband called and asked about getting them fixed. We were told that since it’s been 5 years it would cost $75 to have someone come and just look at them and then $75 per hour if we had them worked on. My husband pushed back but was told by the company that they’ve installed many of them in the last 5 years without any complaints. I find that hard to believe or they’ve actually learned how to install them in those past 5 years. Either way, they should at least send someone out to look at them and correct since they should be able to see in our record that we weren’t happy. In my opinion these shouldn’t be sold if they can’t be installed properly so my warning is to not order these blinds from this company for wide slider plantation style shutters.