2026-03-20T19:36:17.826Z

I don't post Google reviews, but Melissa needs a shout out. I called for a service call, but you don't cover my area. Melissa walked me through my issue step-by-step and helped resolve my problem. Her customer service is immaculate and she went above and beyond to help me over the phone. At the end of our conversation she had me sold to the point of me offering her a job at my company if she ever needs one. You have a special employee who cares and it shows. Excellent job!

2026-02-21T13:59:31.562Z

Since having Clements install our new Hayward TRISTAR VS 900 Variable Speed pool pump several years ago, I have managed to set up numerous different timer program settings, especially with the recent 26° temperatures we experienced. [NOTE: This pump will automatically come on if freezing weather is detected] I have found that with all the different timers that have been set the pool was coming on almost nonstop. Unable to determine how to cancel the timers i no longer needed, I called Clements just before they would be closing for the day and was greeted by Melissa. After explaining my predicament, she advised me that the technician was still out on the job and would not be back in the office until Monday. Instead of having me leave a message and wait through the weekend, she took my information to look up our account in the computer. Unable to find it, she inquired as to the install date, and upon telling her it had been several years, she informed me that they had updated their system and our information was not available. Still not wanting to leave me waiting, she requested I text her pictures of the pump and she had me send it to her personal cell phone, which I did. Minutes later she texted a link after she had made a Google Search, and in it was the information I needed.Kudos to Melissa for being a valuable, dedicated employee who took every opportunity to provide excellent Customer Service.I highly recommend Clements Pool Service, Inc. for all your pool equipment and servicing needs.

2026-02-03T16:16:19.514Z

Melissa was great to deal with. She helped me with an issue I was having with my filter. She is extremely knowledgeable and gives excellent customer service!

2026-02-01T02:09:37.368Z

Melissa is a life saver! With freezing temps she helped me save my pump! We are extremely appreciative and so happy we went with Clements pool services!

2025-12-02T19:51:18.207Z

Clements Pool Service is the best. When I call for help Melissa Ogg, their receptionist , listens and takes action quickly. Everyone who I have worked with on getting our pool either cleaned or repaired has always been friendly, prompt and knowledgeable. Great company.

2025-12-01T19:12:43.807Z

I spoke with Melissa looking for a part and some advice. She was amazing! We went through some troubleshooting steps. She also gave me the exact name of the part I was looking for. Even though I could not order from her supplier ( she did check) she was most helpful and courteous. I will definitely keep your company in my contacts for future business.

2025-10-31T23:06:06.249Z

Wonderful company. No complaints and plenty of compliments!Derrick is great at taking care of our pool.Melissa is wonderful whenever I have questions and call her she is always pleasant, patient and knowledgeable.I highly recommend Clement’s.

2025-10-24T14:28:17.594Z

had a complete resurface done ....Carrie was great to deal with and am very satisfied with the job . Pool looks awesome

2025-10-03T16:21:34.466Z

Melissa consistently provides excellent service. She responds promptly and answers questions quickly. Thanks Melissa!!